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PRODUCT GUARANTEE
1. For a period of 12 months from the date of original sale of the product the manufacturers Fidarsi warrants to rectify, repair or replace if this is an option, at no charge to the purchaser. Any part of the frame construction or manufacture which Fidarsi determines to be a defect in workmanship or thus preventing normal use of their product.
2. The Guarantee given by Fidarsi shall only apply to the original purchaser. It is not transferable.
3. The Guarantee does not extend to or cover furniture which in the opinion of Fidarsi is damaged by abuse or negligence.
4. Should it be necessary to return furniture to Fidarsi to effect repairs or replacement, all transportation charges shall be prepaid both ways by the purchaser unless Fidarsi determines in writing to the contrary.
PRODUCT CARE
A guide to maintaining your furniture
Filling materials will soften and flatten to some extent with use and adopt the body shape of the users. Dependent on the type and extent of use, in time the fabric or leather covers may develop comfort creases. Natural materials such as leather and timber have natural colour and grain variation as part of their character
Padding
During the first three months of use, foam padding tends to soften then should permanently stabilize. The setting may also create slight folds on the covering, which is a completely normal characteristic of the product. General upholstery fabrics are not guaranteed against wear, shrinkage or colour fading. Turn loose cushion regularly for equal wear. Fixed cushions should be patted into shape regularly.
Caution
Do not jump or throw yourself onto the sofa. Do not sit on the arms or the back. Do not move the sofa by pushing it. The correct way to move the sofa is by lifting it.
Preventing Fading
Keep furniture out of direct sunlight. The ultraviolet rays of the sun can fade fabrics.
Pilling
Balling and pilling may occur on any fabric as is a natural result of friction. If it occurs, it may be removed with a safety razor of fuzz-off pilling machine. This simply removes the fluff and in no way affects the quality or the fabric.
Leather Characteristics
Genuine leather contains natural characteristics that unmistakably distinguish it from imitation products individual hides or skins may display small markings such as healed scares, insect bites and growth wrinkles and will often show slight variations in surface colour and grain texture, the prevalence of these characteristics differs for each leather type.
Upgrading your warranty
Should you wish to upgrade your warranty so that you are covered for up to 5 years, you can do so at the following additional cost.
Leather Products :: $299
Fabric Products :: $199
The 5 year warranty covers you for the following:
Any “accidental” rips, tears, burns, scuff marks and 1 pet damage during the 5 year period.
Any cosmetic spills, waxes, glues, inks, shampoo & soap products, food, beverages, super glue, grease, tar, paint, acid, bleach and any corrosive substances.
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